Penguins Travel

Cookie Policy

Last Updated: November 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.

Penguins.travel uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, authentication, and session management. Without these cookies, services you have requested cannot be provided.

Examples:

  • Session authentication cookies
  • Security cookies to prevent fraud
  • Load balancing cookies

2.2 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Examples:

  • Language preference cookies
  • User interface customization cookies
  • Remember me functionality

2.3 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our services and user experience.

Examples:

  • Google Analytics cookies
  • Page view tracking
  • User journey analysis
  • Error tracking and reporting

2.4 Targeting and Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites.

Examples:

  • Retargeting cookies
  • Social media advertising pixels
  • Interest-based advertising cookies

3. Third-Party Cookies

We use several third-party services that may set cookies on your device when you visit our website:

Google Analytics

Used to analyze website traffic and user behavior. Data collected is anonymous and helps us improve our services.

Authentication Services

Used to manage secure login and session management across the platform.

Content Delivery Networks (CDN)

Used to deliver website content efficiently and quickly to users worldwide.

4. How Long Do Cookies Last?

4.1 Session Cookies

These are temporary cookies that expire when you close your browser. They are used to maintain your session as you navigate through the website.

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They are used to remember your preferences and provide a personalized experience on return visits. Most persistent cookies on our site expire after 1-2 years.

5. Managing Your Cookie Preferences

5.1 Browser Controls

Most browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Accept only first-party cookies
  • Delete cookies after each session
  • Accept or reject cookies on a case-by-case basis

5.2 Browser-Specific Instructions

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Privacy, search, and services → Cookies and site permissions

5.3 Impact of Disabling Cookies

Please note that disabling cookies may affect the functionality of our website. Some features may not work properly or at all if cookies are disabled. Specifically:

  • You may not be able to log in or maintain a session
  • Your preferences and settings will not be remembered
  • Some personalized features may not be available

6. Do Not Track Signals

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want your online activities tracked. Currently, our website does not respond to Do Not Track signals. However, you can still control cookies through your browser settings as described above.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date.

8. Contact Us

If you have questions about our use of cookies, please contact us:

Soulution Insights LDA

2785-716 Cascais

Portugal

Email: team@penguins.travel