Transform Representation from "Leap of Faith" Expense into Measurable Profit Driver
Stop operating blind. The first AI-powered collaboration platform that connects luxury hotels with elite travel advisors—making every representation partnership measurable and profitable
The Missing Layer Between Hotels and Travel Advisors
Think of it as: The digital workspace for hotel-advisor partnerships
The Problem
You invest in representation partnerships—paying fees, hosting FAM trips, creating offers—but operate completely blind. Did that FAM trip generate bookings? Which advisors actually drove revenue? What's your ROI? Nobody knows.
What Penguins.travel Is
A digital collaboration platform that sits between hotels and travel advisors. Your existing booking channels stay exactly the same. Instead, we add a collaboration layer where hotels and advisors work together—creating offers, sharing property knowledge, uploading confirmations, earning rewards—and that collaboration naturally creates the visibility that's been missing.
How It Works
Four Ways We Transform Your Representation ROI
VISIBILITY - Prove Your Representation ROI
Advisors upload booking confirmations. You finally see verified performance. Not guessing. Not hoping. Clear data showing which advisors deliver and which offers work.
Verified booking confirmations per advisor
Total revenue driven by each advisor
Client satisfaction scores (post-stay feedback)
Booking completion rates (confirmed vs. canceled)
Year-over-year performance trends
CONTROL - Smart Offer Distribution with White-Labeling
Create offers in 15 minutes, distribute to targeted advisors. Offers automatically white-label with advisor branding and personalize for their client segments (family travelers, adventure seekers, spa lovers). Multi-channel templates (email, WhatsApp, social, print) with trackable links.
15-minute offer creation using templates
Auto white-labeling with advisor branding
AI-personalized for client segments
Multi-channel templates with tracking links
Real-time engagement analytics
EFFICIENCY - AI Knowledge Assistant for Advisors
Skipper AI handles advisor questions 24/7. Advisors get instant answers instead of waiting 18 hours. Your sales team freed from repetitive questions, refocused on strategic accounts.
87% reduction in repetitive advisor questions
Instant responses (24/7, all time zones)
Consistent, accurate property information
Sales team focuses on high-value interactions
Advisors stay engaged (no wait time)
INTELLIGENCE - Agent Activation Through Rewards
Motivate advisors to prioritize your property. Points-based rewards for bookings, training, and engagement. Advisors compete to be top performers. Your representation becomes performance-driven.
Points-based reward system (you control values)
Leaderboard showing top-performing advisors
Rewards catalog: FAM invites, free nights, upgrades
Hotel-specific or chain-wide programs
Advisor loyalty and active promotion
From Setup to Measurable ROI in 30 Days
Representation transformed from expense into measurable profit driver
Platform Setup (Week 1)
Upload property details, photos, virtual tours. AI trains on your property information (powers Skipper). Create offer templates. Set reward program parameters. Result: Platform ready, advisors can start collaborating.
Advisor Activation (Week 2-3)
Distribute your offers to advisor network. Advisors access property knowledge via Skipper AI. Advisors engage with offers, share to clients. Track engagement and activity. Result: Your representation network actively promoting.
Bookings & Data Flow (Week 4+)
Advisors book clients (through your existing channels). Advisors upload booking confirmations (earn points). Performance data accumulates. You see which advisors deliver, which offers work. Result: Clear ROI visibility, data-driven optimization.
Launching with World-Class Partners
We're launching in India with renowned luxury hotel brands committed to modernizing their representation partnerships.
AMAN
Ultra-luxury resorts
ROSEWOOD
Luxury hotel collection
ONE&ONLY
Exclusive resort destinations
* Partner confirmations in progress. Launch partners subject to final agreement.
India Market Launch: Building the Blueprint
We're starting with the Indian luxury travel market—100+ verified travel advisors working with prestigious properties. Our focus: perfect the platform with one market before expanding globally.
Expansion Roadmap: India (2025) → Gulf Region → United States → Global luxury markets
How Booking Attribution Works
Simple, transparent process that connects advisor bookings to hotel visibility—without changing how you book.
Advisor Books via Any Channel
Advisor books client stay through hotel website, phone, email, GDS—any method works. Penguins doesn't change booking process.
Advisor Uploads Confirmation
After booking, advisor uploads confirmation to Penguins platform. Takes 2 minutes via web interface.
Hotel Verifies Booking
Hotel team reviews submission and verifies booking in their system. Takes a few days. Future: automated via PMS integration.
Attribution & Rewards Confirmed
Once verified, booking is attributed to advisor. Hotel sees advisor performance data. Advisor earns reward points.
Key Point: No Booking Disruption
Advisors continue booking through their preferred channels (direct, GDS, consortia). Penguins adds a collaboration layer for attribution and rewards—it doesn't replace existing booking systems. Think of it as LinkedIn for hotel-advisor relationships: you still do business your way, but now hotels see who's driving results.